Washington Mutual was a very bad dog. It is dead, and I’m not!
More years ago than I can remember I had an account with a wondeful savings and loan company called Great Western Savings. The company tellers knew the clients by name, therefor no ID was ever required to do your banking. Friendly, polite, courteous, and helpful, are adjectives to describe their customer service. They were willing to bend and go out of their way for customer satisfaction. Having dealt with the big banks, like Bank of America (the baddest dog of all), Washington was a breath of fresh air.
One fine day Washington Mutual was born, out of a merger. The new baby grew and grew and grew.
Soon no one knew the names of any customers. No one cared, because if you wanted an account with Washington Mutual it was their decision and bigness was now their mantra. They began developing rules to squeeze more fees from their clients, and rules which would only benefit their bottom line, pleasing the board of directors. They just did not care about humanity! Fairness in customer relations disappeard. I was squeezed out or closed out.
And Washington Mutual grew and grew and grew!
Now the dog they became is dead! And I, the little guy, the poor depositor, am not dead! I survived, they did not! I celebrate the ending Washington Mutual deserved!
“The Truth Shall Set You Free”
Mokenman
